Privacy Policy

Qradle, located at Waldorpstraat 1664, 2521CZ Den Haag, Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
https://qradle.app
Waldorpstraat 1664
2521CZ Den Haag
Netherlands
+31621244645

Personal data that we process
Qradle processes your personal data because you use our services and/or because you provide this data to us yourself.

Below you will find an overview of the personal data we process:

  • Email address
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on our website, in correspondence, and by telephone
  • Data about your activities on our website

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we cannot check if a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us via support@qradle.app, and we will delete this information.

Qradle processes your personal data for the following purposes:

  • To offer you the possibility to create an account
  • To be able to call or e-mail you if necessary to carry out our services
  • To inform you about changes to our services and products

Qradle also processes personal data if we are legally obliged to do so, such as data we need for our tax filings.

Sharing personal data with third parties
Qradle is committed to protecting your personal data and minimizing its sharing with third parties. However, to ensure the functionality and improvement of our services, some data sharing is necessary. Here’s how we handle it:

  • Hosting Provider: Our hosting provider will have access to your IP address as part of the technical process of delivering our website to you. This is essential for the website to function correctly.
  • Analytics Service: For web analytics, we use Pirsch Analytics. Pirsch Analytics is a cookie-free web analytics software that was developed according to the Privacy by Design principle. To analyze visitor flows, Pirsch Analytics uses a hashing algorithm to generate a 16-digit number as the visitor ID when the page request is received. The input values are the IP address, the user agent, the date, and a salt.
    • The visitor's IP address is not persisted in whole or in part and is anonymized completely and non-reversibly by the hash.
    • The inclusion of the date and the use of one salt per website ensures that website visitors cannot be recognized for more than 24 hours and cannot be tracked across multiple websites.
    • A rough localization (country/city) is performed via a locally integrated database.


Cookies, or similar techniques, that we use
Qradle uses only technical and functional cookies. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify, or delete data
You have the right to view, correct, or delete your personal data. Furthermore, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Qradle and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data, or request for cancellation of your consent or objection to the processing of your personal data to support@qradle.app.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request.

Qradle would also like to point out that you have the opportunity to submit a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Qradle takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the idea that your data is not properly secured or there are indications of abuse, please contact our customer service or via support@qradle.app.